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Sky Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Sky Casino. Please read them carefully before registering, depositing funds, playing games or using any promotional offer. By using the website, you confirm that you understand and agree to these terms, together with any specific rules displayed for individual games, promotions or services.
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1. General terms and eligibility
These Terms & Conditions form an agreement between you and the operator of Sky Casino. They apply to your use of the website, mobile services, software, games, account functions, payment facilities and other services made available through Sky Casino. Additional terms may apply to particular games, competitions, promotions or features. If additional terms conflict with these Terms & Conditions, the specific terms may apply to the relevant service.
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You must be legally entitled to use online gambling services in the place where you are located. You must also meet the applicable minimum age requirement and any other eligibility requirements that apply under Australian law or the laws relevant to your location. Sky Casino may restrict access where gambling services are not permitted or where it cannot lawfully provide services.
You are responsible for checking that online gambling is lawful for you before using the website. Access may be unavailable in some locations, and technical measures may be used to identify or prevent access from restricted areas. Attempting to bypass location, identity, age or account controls is not permitted.
- You must provide accurate, current and complete information when creating or maintaining an account.
- You must keep your login details confidential and must not allow another person to use your account.
- You must use only one personal account unless Sky Casino has expressly approved another arrangement.
- You must not create an account for another person or use an account belonging to another person.
- You must notify Sky Casino promptly if you believe your account or login details have been compromised.
Sky Casino may refuse an application, suspend an account or close an account where it considers this necessary for legal, regulatory, security, operational or responsible gambling reasons. Any decision will be handled in accordance with applicable requirements and the information available at the time.
2. Accounts, verification and funds
An account may be required to use some or all Sky Casino services. During registration or at a later stage, you may be asked to provide information or documents to verify your identity, age, location, payment method or source of funds. Verification helps protect players, prevent fraud, support responsible gambling and meet legal obligations.
Information supplied by you must be truthful and must belong to you. Sky Casino may delay, restrict or refuse account activity until requested information has been received and checked. If information cannot be verified, or if there are reasonable concerns about misuse, fraud, unlawful activity or a breach of these terms, account restrictions may apply.
You may deposit funds only through payment methods made available on the website and only where you are authorised to use that method. Deposits must be made for your own use and not on behalf of another person. You must not use a payment method that is fraudulent, unauthorised, stolen or otherwise connected with unlawful activity.
Funds in your account are intended for participation in permitted games and services. You must not use Sky Casino to transfer money between people, disguise the origin of funds, or conduct any activity unrelated to lawful personal entertainment. Sky Casino may review transactions and take action where a transaction appears unusual, disputed or inconsistent with these terms.
Withdrawal requests may be subject to account verification, payment checks, game rules, promotional conditions and applicable legal requirements. Only permitted and verified payment methods may be used. Processing times can depend on the payment provider, verification requirements and other circumstances outside Sky Casino's control. Any applicable fees, restrictions or conditions will be shown where relevant.
You remain responsible for checking deposits, withdrawals, bets and account balances. If you notice an error, you should report it as soon as possible. A technical or administrative error does not create an entitlement to funds or winnings that were not properly credited.
3. Games, promotions and acceptable use
Games are provided for entertainment and are subject to chance, game rules and the information displayed on the website. You should review the rules, minimum and maximum stake information, return information where shown, and any other relevant details before playing. Game outcomes are determined by the applicable game system and records maintained by Sky Casino, subject to technical review and applicable requirements.
You must not attempt to manipulate, disrupt or interfere with any game, website feature, payment process or security measure. This includes using bots, automated software, prohibited tools, exploits, collusion, fraudulent activity or any method designed to obtain an unfair advantage. You must not introduce malware, overload the website, collect information without permission or use the service for unlawful purposes.
Promotions, bonuses, free plays, rewards and competitions may have separate terms. Those terms may include eligibility rules, qualifying actions, expiry periods, wagering requirements, maximum values, game restrictions, account limits and withdrawal conditions. You should read the applicable promotional terms before accepting or using an offer. If you do not meet those terms, an offer or related benefit may be cancelled or withheld.
- A promotion may be available only to eligible players and may be withdrawn or changed where permitted.
- Promotional benefits must not be transferred, sold or used through multiple accounts.
- Sky Casino may correct obvious errors in promotional information or account balances.
- Where an offer is found to have been obtained through abuse, fraud or prohibited conduct, related benefits may be removed.
- Game-specific rules continue to apply when a promotion is used.
Website content, trademarks, graphics, software and other materials made available through Sky Casino are protected by applicable intellectual property laws. You may use the website for personal, lawful purposes only. You must not copy, reproduce, modify, distribute, publish, reverse engineer or commercially exploit website content without permission, except where the law allows it.
4. Suspension, responsibility and changes
Sky Casino may suspend or close an account where there is a suspected breach of these Terms & Conditions, a legal or regulatory concern, a security issue, a verification problem, suspected fraud, responsible gambling concern, payment dispute or other legitimate reason. Access may also be interrupted for maintenance, upgrades, technical problems or events outside reasonable control.
Where an account is closed or suspended, you must not attempt to open or use another account without permission. Any handling of remaining funds will depend on the reason for the action, the results of any review, applicable promotional terms and legal obligations. Nothing in these terms limits rights or protections that cannot lawfully be excluded.
You use the website and services at your own risk, subject to rights provided by applicable consumer law. Sky Casino does not guarantee that the website, games or services will always be available, uninterrupted, secure or free from errors. To the extent permitted by law, Sky Casino is not responsible for loss caused by your failure to protect account details, unsuitable equipment, internet or payment-provider issues, unauthorised use caused by your actions, or events beyond reasonable control.
Sky Casino may update these Terms & Conditions from time to time to reflect changes to the website, services, law, regulatory requirements or business practices. The current version will apply when published, unless a different effective date is stated. If a change materially affects your rights or obligations, information may be provided through an appropriate website notice. You should review the terms regularly.
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision immediately does not mean that it has been waived. These terms are governed by the applicable laws and legal requirements relevant to the services and your location.
Responsible gambling and support
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play, avoid chasing losses and take regular breaks. Sky Casino may provide tools and information to help you manage your play, such as deposit controls, time reminders, activity information, cooling-off options or self-exclusion. Availability and operation may depend on the service and applicable requirements.
If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate Australian gambling support service or health professional. You can also use the responsible gambling options available through your account or request further information through the contact channels displayed on the Sky Casino website.
